Q.1 What all services are available on YatraDham.Org?
Ans. Accommodation bookings, Group bookings, Package bookings, Puja bookings,
Pandit Ji bookings and other services can help you plan your trip in advance.
Q.2 Why should I book through YatraDham.Org?
Ans. YatraDham.Org is providing destination specific accommodations and other services across India.
It is secure platform enabling users to advance book for their entire trip.
On minimal payment of additional convenience fee will provide you peace that
you are not becoming the victim of fraud by making the payment or providing your card information on the unverified phone numbers available online.
Q.3 Why advance booking is recommended?
Ans. Most of the YatraDham.Org options are getting full in advance specially during the events,
festivals, tithis and during the vacation period.
Most of these options are available on first book, first confirm basis.
All our religious destinations are experiencing heavy rush now a days.
These are the reasons advance booking is recommended.
Q.4 Why it is taking time to process the booking?
Ans. Though our team is working hard to process your booking as earliest,
there are times when the peak period or event at one or other places or other factors might delay the process.
Please be ensured we will work in best interest of you to process your booking as soon as possible.
Q.5 Should I rely on the suggestion provided by the YatraDham.Org team?
Ans. Yes, You can. We are putting additional effort to find the most
equivalent option in case the one which you are looking for is not available.
Most of our customers whom we recommended the alternative, they became our repetitive customers.
Q.6 How to contact YatraDham.Org customer support?
Ans. Best way to reach us via
contact us and by providing details on our chat support.
Due to popularity and the recent surge in traffic at pilgrimage places our phone lines
might take longer than expected to connect hence we recommend above method to contact us for any queries,
requests or issues.
Q.7 How to cancel a booking on YatraDham?
Ans. Please note that the cancellation and modification policy of YatraDham.Org is highly dependant
on the accommodation provider’s policy where you might have done your booking.
Steps to raise and check the cancellation / modification possibilities are below,
- Login to your YatraDham.Org account
- Go to Manage Booking Page
- Go to raise a request for cancellation / modification
- Select the appropriate options provided on screen
- You will be further updated by email on eligibility and possibility.
- You may also cancel your cancellation / modification request if it is not in processing yet.
Q.8 Why I have not received my refund yet?
Ans. Please note that depending on the payment method you used,
it might take 5-8 business days before refund reflection in your mode of payment.
Q.9 Why I am not able to book the room which I want?
Ans. Our booking services is on first book, first confirm basis.
There might be possibility that the room which you desired or selected is not available during your dates.
You might get nearest possible option suggestion either by our system or by our team if available.
Q.10 How I know that my booking is confirmed?
Ans. You will get booking confirmation voucher on your registered email address once your booking is processed and confirmed.
You may also check the status by login into your YatraDham.Org account under manage booking.
Q.11 Is YatraDham.Org is genuine, real or fake?
Ans. YatraDham.Org is the only platform of its kind promoting the religious tourism.
In very short period of time, it has covered more than 210 destinations and having 3000+ accommodations options.
Our lacks of registered users already availed the services of YatraDham.Org and the repeat ratio of bookings by
our customers for their frequent trip to same destinations or different destinations is the biggest testimony of our success and good service.
You may also go through verified customer reviews videos to know more.
Q.13 Are there any complaints for YatraDham.Org?
Ans. Yes, there are, however we immediately take corrective action and try to work on the complaints
to ensure it is not repeating. We take pride in our services and we feel that your trip should be worry free.
Biggest evidence of our excellent services is our expanding customer base as well as the service provider base.
Q.14 How YatraDham.Org is collecting the feedback and reviews?
Ans. Our dedicated review team is constantly getting in touch with our customers and
accommodation providers to get the feedback. We will appreciate if you provide your feedback
either by submitting feedback from the dashboard or by sending an email to
[email protected].
Your feedback is very important to us and to other customers.
Please help our feedback team as well on their request to provide the feedback.
Q.15 What can I do if I need more rooms and more facilities like dormitory, hall, kitchen for my group etc.?
Ans. So far, we served thousands of groups of different sizes for their trip booking by providing custom solution.
You may reach out to us either by email
[email protected] or by using the
contact us button with your requirements.
We may also help you if you are planning to organize the Katha, Saptah or any other function which involves large number of guests.
