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User Agreement

Applicability of the agreement

This agreement ("user agreement") incorporates the terms and conditions for YatraDham EServices Private Limited (YDESPL) and its affiliates to provide services to the person (s) ("the User") intending to book or inquiring for any products and/ or services of YatraDham.Org by using YatraDham.Org's websites or using any other customer interface channels of YatraDham EServices Private Limited (YDESPL) which includes its staff, offices, call centers, advertisements, information campaigns, etc.

Both User and YatraDham.Org are individually referred to as 'party' to the agreement and collectively referred to as 'parties'.

User's responsibility of cognizance of this agreement

The Users availing services from YatraDham EServices Private Limited (YDESPL) shall be deemed to have read, understood and expressly accepted the terms and conditions of this agreement, which shall govern the desired transaction or provision of such services by YATRADHAM.ORG for all purposes, and shall be binding on the User. All rights and liabilities of the User and/or YATRADHAM.ORG with respect to any services to be provided by YATRADHAM.ORG shall be restricted to the scope of this agreement.

YATRADHAM.ORG reserves the right, in its sole discretion, to terminate the access to any or all YATRADHAM.ORG websites or its other channels and the related services or any portion thereof at any time, without notice, for general maintenance or any reason what so ever.

In addition to this Agreement, there are certain terms of service (TOS) specific to the services rendered/ products provided by YATRADHAM.ORG. Such TOS will be provided/ updated by YATRADHAM.ORG which shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail. The User shall be required to read and accept the relevant TOS for the service/ product availed by the User.

Additionally, the Service Provider itself may provide terms and guidelines that govern operating rules and policies applicable to each Service. The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal, including terms and conditions set forth in a Service Providers' rules, contract of carriage or other rules.

YATRADHAM.ORG's Services are offered to the User conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and the TOS, as may be applicable from time to time. For the removal of doubts, it is clarified that availing of the Services by the User constitutes an acknowledgement and acceptance by the User of this Agreement and the TOS. If the User does not agree with any part of such terms, conditions, and notices, the User must not avail YATRADHAM.ORG's Services.

In the event that any of the terms, conditions and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any other YATRADHAM.ORG document, then these terms shall control.

Third-Party Account Information

By using the Account Access service in YATRADHAM.ORG's websites, the User authorizes YATRADHAM.ORG and its agents to access third party sites, including that of Banks and other payment gateways, designated by them or on their behalf for retrieving the requested information.

While registering, the User will choose a password and is responsible for maintaining the confidentiality of the password and the account.

The User is fully responsible for all activities that occur while using their password or account. It is the duty of the User to notify YATRADHAM.ORG immediately in writing of any unauthorized use of their password or account or any other breach of security. YATRADHAM.ORG will not be liable for any loss that may be incurred by the User as a result of unauthorized use of his password or account, either with or without his knowledge. The User shall not use anyone else's password at any time.

YATRADHAM.ORG reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the services. YATRADHAM.ORG further reserves the right to alter any and all fees from time to time, without notice.

In case, there is a short charging by YATRADHAM.ORG for listing, services or transaction fee or any other fee or service because of any technical or other reason, it reserves the right to deduct/charge/claim the balance subsequent to the transaction at its own discretion.


Any information which is specifically mentioned by YATRADHAM.ORG as Confidential shall be maintained confidentially by the user and shall not be disclosed unless as required by law or to serve the purpose of this agreement and the obligations of both the parties therein.

Safety of Data Downloaded

The User understands and agrees that any material and/or data downloaded or otherwise obtained through the use of the Service is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Nevertheless, YATRADHAM.ORG will always make its best endeavours to ensure that the content on its websites or other information channels is free of any virus or other malware.

Proprietary Rights

YATRADHAM.ORG may provide the User with content such as sound, photographs, graphics, video, or other material contained in sponsor advertisements or information. This material may be protected by copyrights, trademarks, or other intellectual property rights and laws.

The User may use this material only as expressly authorized by YATRADHAM.ORG and shall not copy, transmit or create derivative works of such material without express authorization.

The User acknowledges and agrees that he/she shall not upload post, reproduce, or distribute any content on or through the Services that is protected by copyright or other proprietary rights of a third party, without obtaining the written permission of the owner of such right.

Any copyrighted or other proprietary content distributed with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.

Personal and Non - Commercial Use Limitation

Unless otherwise specified, the YATRADHAM.ORG services are for the User's personal and non - commercial use. The User may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the YATRADHAM.ORG website(s) without the express written approval from YATRADHAM.ORG.


The User agrees to indemnify, defend and hold harmless YATRADHAM.ORG and/or its affiliates, their websites, and their respective lawful successors and assigns from and against any and all losses, liabilities, claims, damages, costs, and expenses (including reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by YATRADHAM.ORG and/or its affiliates, partner websites, and their respective lawful successors and assigns that arise out of, result from or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this agreement.

The user shall be solely and exclusively liable for any breach of any country-specific rules and regulations or general code of conduct and YATRADHAM.ORG cannot be held responsible for the same.


The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent, or intent of this agreement, terms, and conditions, notices, or the right to use this website by the User contained herein or any other section or pages of YATRADHAM.ORG Websites or its partner websites or any provision hereof in any manner whatsoever.

In the event that any of the terms, conditions and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular YATRADHAM.ORG website, then these terms shall control.

Modification of these Terms of Use

YATRADHAM.ORG reserves the right to change the terms, conditions, and notices under which the YATRADHAM.ORG websites are offered, including but not limited to the charges. The User is responsible for regularly reviewing these terms and conditions.